Wednesday May 22, 2013

QUESTION OF THE WEEK

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SaskTel recorded reminder message starting February 25

In an effort to educate customers about the introduction of a second area code, beginning February 25, SaskTel customers who dial 7 digits when placing a local call may receive a recorded message reminding them they must add the area code for future calls.

SaskTel has already enabled its network to accommodate 10 digit local dialing and will still complete 7 digit calls- up until the May 11 date, at which time the call must be re-dialed to include the area code.

SaskTel residential and business customers should:

• update programmed numbers in their telecommunications equipment to include the area code, such as: home phones, cell phones, fax machines, modems, equipment for the hearing impaired, home security systems, etc.

• update programmed calling features to include the area code

• include an area code in all instances where they need to provide a contact number such as: cheques, medical forms, stationary, business cards, insurance forms, etc.

The following numbers will not be impacted or change:

• current phone numbers and calling areas

• long distance calling (1+area code +phone number)

• Special 3-digit numbers such as 911, 611 and 411

For more information about how to prepare for the area code change, see sasktel.com/dial10.


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