Tuesday September 02, 2014

QUESTION OF THE WEEK

Survey results are meant for general information only, and are not based on recognised statistical methods.




Overcoming 20x

Ministerial Moment
Comments

Many years ago, I heard a stat that said unhappy consumers were twenty times more likely to tell someone else about their negative experiences than happy consumers were to talk about their positive experiences. That still makes sense to me. If people do their job right, we don't even notice them. But let someone get ONE THING wrong, we are 20x more likely to notice. We are 20x more likely to remember. And we are 20x more likely to tell someone. Which combines to create an environment where, even if people are HUGELY successful and consistent in their jobs (succeeding 19 out of 20 times), they are still most likely to hear ONLY negative feedback about their performance. How is that feeling for you, in your job? Do you see this dynamic at work in your family life?

Ephesians 4:29 says, "Let everything you say be good and helpful, so that your words will be an encouragement to those who hear them." And Philippians 4:8 tells us to "Think about things that are excellent and worthy of praise."

Dream with me… Wouldn't it be nice if just a few of the people you succeeded with would say so? Wouldn't that just lift your day and provide some balance to the 20x amount of negative you are receiving every day? WHAT IF everyone around us overcame the 20x and told us when we succeeded? Wouldn't that make life SO MUCH easier?

If it would make OUR life easier, maybe it could affect others the same way… WHAT IF we all tried to be a POSITIVE voice today? WHAT IF we all tried to overcome our natural tendency to ignore and forget the good? WHAT IF we all toned down our 20x willingness to be negative and actually SAID something when people succeeded in their jobs? WHAT IF we didn't wait for people to WOW us with their performance before we say something, but actually said "thank you" to people who did what they were supposed to do? WHAT IF we carried this attitude into our home life and leisure time?

I know, I'm a dreamer. Still, it couldn't hurt to try, could it?


Comments

Comments


NOTE: To post a comment in the new commenting system you must have an account with at least one of the following services: Disqus, Facebook, Twitter, Yahoo, OpenID. You may then login using your account credentials for that service. If you do not already have an account you may register a new profile with Disqus by first clicking the "Post as" button and then the link: "Don't have one? Register a new profile".

The Weyburn This Week welcomes your opinions and comments. We do not allow personal attacks, offensive language or unsubstantiated allegations. We reserve the right to edit comments for length, style, legality and taste and reproduce them in print, electronic or otherwise. For further information, please contact the editor or publisher, or see our Terms and Conditions.

blog comments powered by Disqus



About Us | Advertise | Contact Us | Sitemap / RSS   Glacier Community Media: www.glaciermedia.ca    © Copyright 2014 Glacier Community Media | User Agreement & Privacy Policy

LOG IN



Lost your password?